Privacy & Legal

Thanks for taking the time to learn about CareQuadrant’s Website Privacy & Terms of Service Policy. We may update our privacy policy from time to time. We will post those changes on this page. We strive for plain language, but contact us if you need more clarity. We care about your privacy.

This privacy policy explains our online information practices only. It covers how we collect and use your personal information. It covers information collected on this website only.  It does not apply to other sites you reach through our site.  We encourage you to review the privacy policies of those sites when you visit them.

What information do we collect?

We collect information from you when you visit our website. When you fill out a form or subscribe to updates or newsletters, we collect the information you provide. If you ask us a question through this site, email us, use a chat, text us, enrol or purchase a course, or opt in to communications such as a newsletter or other information, we collect your contact information so we can respond to you and complete transactions.We also use aggregated (not individual) information through cookies for Google Analytics and our contact form uses a Captcha, which is part of third-party tool to keep spammers away. We use cookies, but they only give us only anonymous data. You can disable cookies if you like by following your browser’s directions for turning off cookies. We can tell the type of computer, browser, and web service you are using.  We also know the date, time and pages you visit, and search terms you have used to find our site. Collecting this information helps us design the site to suit your needs.

How do we use your information?

We may use the information we collect to:

  • Answer your questions and respond to comments, questions and concerns
  • Make our website work better, so we know what information people need and where they get stuck
  • Improve our customer service, so that we can respond better and faster
  • Create new products and services, based on what people say they need or want
  • To keep you up to date through emails or newsletters, if you have opted in

Do we share your personal information?

We don’t sell your information to outside parties. But we do share some information with trusted partners and third parties that help us run our business, operate our website, deliver products and services and so on. We may also have to release your information as appropriate if there’s a legal obligation or we need to protect our rights, safety or property or other people’s rights, safety or property. We may also provide non-personally identifiable information to other parties for use in our marketing, analytics or other purposes. As well, if you publish your information, such as on a public comment on a blog post, others may see that information.

Can you access your information?

Yes! If you would like to learn about or access personally-identifiable information we have collected about you, please contact us.

Are we responsible for links and outside sites?

We may use links or mention other products, services or companies on our website. Those outside sites have their own separate privacy policies. We are not liable or responsible for those sites or third parties or their activities. However, if you have a concern about any site, service, product or company we have mentioned, please let us know. We welcome feedback.

Do we restrict how you use our materials?

Unless otherwise specified, our website content and course materials, including course materials, the answer key, course outlines, presentations, posted notes, assignments, case studies, exams and quizzes, are the intellectual property of CareQuadrant and protected under international copyright law. These materials may NOT be shared, redistributed, reproduced or copied without the express, explicit written consent of CareQuadrant’s executive team. You are prohibited from posting materials to third-party websites and social media, including note-sharing sites.


Do we have your consent?

By using our site and online services and products, you consent to our privacy policy. Please check this page from time to time to make sure you are up to date.

What can you do if you have questions or concerns?

If you have any questions or concerns about our privacy policy or your personal information, please contact Tracy Humphreys, COO, CareQuadrant here.